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DC-RMS Restaurant Management
Digital Product

DC-RMS Restaurant Management

Every order, every station, in real time.

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SaaS Platform
SaaS Platform2024

Multi-tenant restaurant management with real-time Kitchen, Bar, and Hookah order processing, role-based access, and offline support.

FlutterShorebird Code PushFirebase FirestoreHybrid Database
The Platform

DC-RMS is a multi-tenant restaurant management system where every order placed at the table fans out instantly to the right station — Kitchen, Bar, or Hookah — without staff having to relay it manually. Designed for venues with multiple service stations and split workflows, it has to keep working even when the venue's internet does not.

The Solution

We built DC-RMS as a multi-tenant SaaS platform with offline-first foundations:

  1. 01

    Station-aware Order Routing

    Orders are tagged at entry and routed to Kitchen, Bar, or Hookah displays in real time, so each station only sees what it owns.

  2. 02

    Role-based Access

    Servers, station leads, managers, and owners each get a tailored interface, with permissions enforced at the data layer rather than just the UI.

  3. 03

    Hybrid Online/Offline DB

    A local cache keeps the floor running through internet outages, with Firestore reconciling state when the connection returns.

  4. 04

    Live App Updates

    Shorebird code push lets the same app update across every venue without forcing operators through app-store review cycles.

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