---
title: "DC-RMS Restaurant Management — Case Study"
description: "Multi-tenant restaurant management with real-time Kitchen, Bar, and Hookah order processing, role-based access, and offline support."
url: https://datacode.app/datacode-portfolio/dc-rms-restaurant-management
category: SaaS Platform
year: "2024"
technologies: [Flutter, Shorebird Code Push, Firebase Firestore, Hybrid Database]
---

# DC-RMS Restaurant Management

Multi-tenant restaurant management with real-time Kitchen, Bar, and Hookah order processing, role-based access, and offline support.

## The Platform

DC-RMS is a multi-tenant restaurant management system where every order placed at the table fans out instantly to the right station — Kitchen, Bar, or Hookah — without staff having to relay it manually. Designed for venues with multiple service stations and split workflows, it has to keep working even when the venue's internet does not.

## Our Approach

We built DC-RMS as a multi-tenant SaaS platform with offline-first foundations — local caching keeps the floor running through outages, Firestore reconciles state when connectivity returns, and Shorebird code push lets the same app update across every venue without forcing operators through app-store review cycles.

## Key Features

- **Station-aware Order Routing**: Orders are tagged at entry and routed to Kitchen, Bar, or Hookah displays in real time, so each station only sees what it owns.
- **Role-based Access**: Servers, station leads, managers, and owners each get a tailored interface, with permissions enforced at the data layer rather than just the UI.
- **Hybrid Online/Offline DB**: A local cache keeps the floor running through internet outages, with Firestore reconciling state when the connection returns.
- **Live App Updates**: Shorebird code push lets the same app update across every venue without forcing operators through app-store review cycles.

> Every order, every station, in real time.